You should be able to find special Salt recycling boxes in shops where our products are sold. In case these boxes are hard to find, use regular battery recycling boxes or other places, where discarded electronics are accepted. In no case should devices be discarded together with regular trash!

It depends heavily on the user, but in general a single device with 2ml pod from 600-800 puffs.

It depends on the frequency of your puffs and their duration. It is like a glass of water, you can drink it right away or extend this process for a longer period of time – it all depends on how you approach it. In general one Salt 2ml e-liquid will last for 600-800 puffs. Per EU regulations, the maximum amount of e-liquid in a disposable e-cigarette is capped at 2ml, which directly translates to the amount of puffs available.

We use the highest quality ingredients for our e-liquids: medical grade nicotine, food grade flavourings, vegetable glycerine, propylene glycol.

Our SALT devices are designed by our engineers in Europe and are manufactured in China. E-LIQUIDS are made in Europe.

While not harmless, major public health practitioners, anti-smoking NGO’s and regulators around the world recognize vaping as being far less harmful than smoking: 95% less harmful, according to Public Health England. This is because the major toxicants in cigarette smoke are created by combustion, while E-LIQUIDS vaporize. Learn more.

Smoking combustible cigarettes involves the burning of dried tobacco leaves to create an inhalable smoke, and it’s that burning that creates the toxicants that lead to illness, disease and death. While both vaping and smoking can deliver nicotine, it is the smoke created by the burning of dried tobacco leaves that causes the formation of toxic, cancer-causing tar. As Michael Russell, a research scientist and a pioneer in the study of tobacco dependence once said: “people smoke for nicotine but they die from the tar”. Vaping does not involve combustion, but instead aerosolizes a liquid, which makes a fundamental difference. Vaping, although not harmless, does not produce tar, and according to Public Health England, is estimated to be 95% less harmful than combustible tobacco. Learn more.

SALT Plus devices are compatible with two types of pods:

• Pre-filled SALT Plus pods – available in more than 10 different flavors, ready to use with no refilling required.

• SALT Plus Empty Pods (2 ml) – refillable pods that can be filled with SALT e-liquids, allowing you to choose your favorite flavor and save money.

Both options are fully compatible with SALT Plus devices and provide a smooth and reliable vaping experience.

SALT + LITE devices are compatible with two types of pods:

• Pre-filled SALT + LITE pods – available in more than 10 different flavors, ready to use with no refilling required.

SALT CRISTALLITE PRO devices are compatible with two types of pods:

• Pre-filled SALT CRISTALLITE pods – available in more than 10 different flavors, ready to use with no refilling required.

• SALT CRISTALLITE PRO Empty Pods (2 ml) – refillable pods that can be filled with SALT e-liquids, allowing you to choose your favorite flavor and save money.

Both options are fully compatible with SALT CRISTALLITE PRO devices and provide a smooth and reliable vaping experience.

SALT OXLITE devices use SALT OXLITE Empty Pods (2 ml) and are fully compatible with OXVA XLIM pods.

🔹 Pod specifications & compatibility:

• SALT OXLITE Empty Pod 2 ml (0.8 Ω)

• Allows up to 10 refills

• Compatible with SALT OXLITE and OXVA XLIM devices

🔒 Leak-proof design:
Tested under real-life conditions, the advanced five-layer sealing structure protects your e-liquid from top to bottom — keeping your pocket clean during commutes, workdays, and coffee breaks.

⚙️ Available resistance options:

• 0.6 Ω – for restricted direct-lung (RDL) vaping with excellent flavour

• 0.8 Ω – for a classic mouth-to-lung (MTL) experience

🧪 E-liquid compatibility:
SALT OXLITE pods can be used with all types of e-liquids, including:

• Nicotine salt e-liquids

• Freebase e-liquids

• Shortfill liquids

SALT SLIM devices are compatible with two types of pods:

• Pre-filled SALT SLIM pods – available in more than 10 different flavors, ready to use with no refilling required.

For SALT e-liquids, we recommend using empty, refillable 2 ml pods designed specifically for nicotine salt liquids.

✅ Compatible pod options include:

• SALT OXLITE Empty Pods

• SALT CRISTALLITE Pro Empty Pods

• SALT PLUS Empty Pods (2 ml)

These refillable pods ensure:

• Smooth nicotine salt delivery

• Optimal flavour performance

• Controlled nicotine intake

• Better cost efficiency compared to prefilled pods

Simply fill the empty pod with your preferred SALT e-liquid, insert it into the compatible device, and you’re ready to vape.

Shipping costs depend on the weight, volume, and total value of your order.
All shipping fees are calculated according to Colissimo postal rates.

🚚 FREE SHIPPING
Free shipping is automatically applied to orders over 100 €.

You will see the exact shipping cost (or free shipping, if applicable) at checkout before completing your order.

Delivery time depends on several factors, including the destination country, postal service workload, and local delivery conditions. Please also note that weather conditions and public holidays may affect delivery times.

📦 Order Processing:
We commit to shipping any order placed the day before.
Excluding Holidays.

🚚 Shipping method:
All international orders are shipped via Colissimo International & CHRONOPOST

⏱️ Estimated delivery time:
Approximately 5–9 business days, depending on your location.

🔍 You can estimate delivery time for your country here:
https://www.laposte.fr/particulier/outils/calculateur-de-delais

Overview
Our refund and returns policy is valid for 30 days from the date of purchase.
If 30 days have passed since your purchase, unfortunately we can’t offer you a full refund or exchange.

To be eligible for a return:

• The item must be unused

• It must be in the same condition as received

• It must be in the original packaging

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will notify you by email:

• That we have received your returned item

• Whether your refund is approved or rejected

If approved, your refund will be processed automatically and credited back to your original payment method within a few business days.

Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again

2. Contact your credit card company — processing times may vary

3. Contact your bank — there is often a delay before refunds are posted

If you’ve done all of the above and still haven’t received your refund, please contact us at:
📧 [email protected]

Sale Items

Only regular-priced items are eligible for refunds.
Sale or discounted items are non-refundable.

Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at:
📧 [email protected]

If you purchased the device in a physical retail store, please return to the same store where you bought it. The store staff will assist you with an exchange or solution according to their warranty policy.

If you purchased the device online from our website, please contact us by email so we can assist you.

To help us resolve the issue as quickly as possible, please:

📧 Send us an email with your order number
📸 Attach photos and/or a short video clearly showing the issue
📝 Describe what happened and how the problem occurred

We only replace items if they are defective or damaged.

Please note:

• Only regular-priced items are eligible for refunds.

• Sale or discounted items are non-refundable.

If you need to request an exchange for the same product, please contact us at:
📧 [email protected]

Our support team will carefully review your case and provide the best possible solution.

You can contact us through any of the following methods:

📞 Phone +33 7 67 64 54 54
💬 WhatsApp +33 7 67 64 54 54
📧 Email [email protected]

Our support team is happy to assist you with any questions regarding orders, products, or wholesale inquiries.

We look forward to hearing from you 😊

You can track your shipment using the following link:
🔗  https://parcelsapp.com/en/carriers/colissimo

Simply enter your tracking number to see the latest delivery updates.

If you need more detailed information, we recommend contacting your local delivery provider directly, as they can provide the most accurate status of your parcel.

If you still need assistance, feel free to contact our support team — we’re happy to help 😊

We are an online store – www.salt-switch.com, based in Nice, France 🇫🇷

We are the official SALT representative in France, operating exclusively online.